Annat Bank Practice

    Links Health Centre, Frank Wood Way, Montrose, DD10 8TY

    Telephone: 01674 673 400
    Out of hours: 111

    General Patient Information

    Complaints Procedure

    We make every effort to give the best service possible to everyone who attends our practice.

    However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

    To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

    Top of Page

    Comments and Suggestions

    Annat Bank Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.

    All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

    Please let us have your comments both positive and negative by completing our comments & suggestions form.

    Your comments will help us to maintain our high standard of service.