Patient Services
All repeat prescriptions are managed on computer and there is also a record in each patient’s file. A computer slip is issued to all patients on regular medication and should be used when ordering your next prescription.
Other ways to order your prescriptions
- In person:
Your repeat slip can be deposited at any of the Montrose pharmacies or in the post box outside at the end of the building. The repeat slip is the form printed on your computerised prescription given to you by the GP. You will receive an updated one every time you receive a prescription.
When will my prescription be ready?
If you have signed up for text reminders, the chemist will text you when your prescription is ready for collection otherwise, please allow 7 days for your prescription to be ready from your chosen pharmacy.
Please do not order your prescriptions early as these will not be processed.
Do not telephone the practice or the pharmacy to check if your prescription is ready, we will process in due course.
Online Ordering Service
On some occasions, you may not be able to order certain drugs via the online service. This is purely because certain drugs require regular monitoring and are not able to be put on a repeat prescription list.
Prescriptions Collection
Prescriptions will be sent to the pharmacy of your choice if you have nominated one, otherwise you can collect it from the surgery.
Other Useful Information
Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.